Solutions Step by Step for Fix Cox Email not Working on iPhone Issue


How to solve the Cox email not working on iPhone issue? Many a times, Cox email shows some issues while working on an iPhone. The Cox email not working on iPhone problem can take various forms such as problem in sending email, problem in receiving email, Cox stopped working all of a sudden, etc. the good thing is that the Cox email not working issue on iPhone can be solved easily by following the right troubleshooting methods. In this article, we have provided the solutions to the different problems that arise with the not working of the Cox email on iPhone. If you are also affected by the same issue, kindly proceed with this.

Common Cox email not working on iPhone issues and their Solution

The different issues related to the not working of Cox email on iPhone are given here along with their solution.

Configure Cox email on iPhone to send and receive email

If you are having any trouble in configuring Cox email on your iPhone, just follow these simple steps:

  • Go to the settings of your iPhone.
  • Select ‘accounts & passwords’ on the settings screen.
  • Select add account > other
  • Click on the ‘add mail account’ button.
  • Enter the following information related to your account- Name, Cox Email Address, Password and Description.
  • Click on ‘next’ and after that select ‘save’.

Cox email stopped working on iPhone

If your Cox email was working fine earlier and suddenly stopped working, check for the following:

  • Make sure that your Cox email account is active.
  • Check if there are any problems with your email settings.
  • Stop and restart ‘Mail’.
  • Simply restarting your iPhone can also fix this error sometimes.
  • Check your internet connection as intermittent internet can be a reason behind the not working issue.
  • If nothing else works, you can delete the Cox email account from your iPhone and then reinstall it.

Error in sending Cox email from iPhone

If you are having problem in sending message from your iPhone, you will have to reset the SMTP server settings. Follow the steps given below to do the same:

  • Go to the settings of your iPhone.
  • Select the ‘mail’ icon in your iPhone.
  • Next, select ‘accounts’ and then click on ‘Cox’ email account.
  • Now, select the Cox email account that appears on the screen.
  • Click on ‘SMTP’ in the outgoing mail server section.
  • In the primary server section, click on the first field list (it must show ‘on’).
  • Enter your Cox account email address of in the username field along with
  • Enter the password of your Cox account in the password field. If shown already, you still have to retype the password.
  • After that, click on the ‘done’ button at the top right corner.


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