Cox SMTP server not working- How to resolve this? Most third-party email clients can receive emails sent from the Cox email service. However, in order to send message from Cox, the users need to configure the SMTP server settings. Sometimes, certain issues related to Cox SMTP server arise that creates trouble in sending message to other email clients. This problem can arise irrespective of the device or the OS you are using. The Cox SMTP server not working issue is quite common and can be fixed easily by configuring the settings of the SMTP server to the recommended settings. If you are also having the same problem and are looking for the solution to it, proceed with the article.
Reasons behind the Cox SMTP server not working issue
There can be different reasons behind the not working of the Cox SMTP server. Most of the reasons are related to the SMTP settings and others with secure connections. The main reason behind this are listed below:
- Incorrect entries in the server name and/ or port number
- Incorrect username and/ or password in the SMTP settings
- Any other issue with the settings of the Cox SMTP server
- Interference in the server settings due to firewall or antivirus
- Issues at the service provider end
Easy ways to fix the Cox SMTP server not working issue
To get rid of the Cox SMTP server not working issue, all you need to do is to make the desirable changes in the SMTP server settings. The recommended setting is given below and if there is any deviation from this, you need to make the required changes.
IMAP Server Settings
The following should be the settings of your IMAP Server:
- Your Name: The name you entered while creating the Cox account
- Email Address: Your Cox account email address along with @cox.net
- User Name: The first part of your Cox email address, without @cox.net.
- Password: The password of your Cox email account
- Account Type: IMAP
- Incoming Mail Settings
- Server name: imap.cox.net
- Port number: 993 with SSL enabled and the authentication box checked, if available
- Outgoing Mail Settings
- Server name: smtp.cox.net
- Port number: 587 with TLS enabled and 465 with SSL enabled and the authentication box checked, if available
- Use SSL / TLS
- Cox user name and password required
Note: Make sure that the user name and password you enter are the same as the ones you use to access your Cox email account.
POP or POP3 Server Settings
The following should be the settings of your POP or POP3 Server:
- cox.net: Incoming POP port: 995
- 587 with TLS enabled
- 465 with SSL enabled and check the authentication box, if available
If the issues at the service provider’s end, then all you can do is wait for them to fix the problem. If you still find any kind of difficulty with the Cox SMTP server and are still not able to send emails, you can always contact the Cox email customer support for your query.